Anonymous

Shifty vape

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I got a o2pure vape an the dam thing dosnot charge i called the. Company they sent out another vape I was charged twice 39.95 *** rip off I payed then why did they charge me 39.95 when it was to be $4.95 brooks an I hope the state burns thier ***
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Loss:
$80
Pros:
  • Whole kit
  • Customer service
  • Regular vape pen
Cons:
  • I want a refund

Preferred solution: Deliver product or service ordered

Annette I Qoz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Satisfaction

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I've never had a problem with replacements or help with diagnostics to keep me going. Only unhappy that I seem to be losing my source. Mam in Tennessee
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Preferred solution: Continued service

User's recommendation: Sorry you missed my experience

carole i

Rew products for my O2 Pur Vape I'm so happy with that this product

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Would like to return my batteries and replace them?. i like the the ones. I had before .I've been saving the one's i had . I would like to see if could keep the same style but removing only the batteriess? .I also like to see if you have the 0ml juice so that I can would recommendwouldto quite smoking? would like the same filters that came with them.? I will call to speak to some one about my porblem,than yoou so much. carole ingram
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Pros:
  • Customer service
  • Good product

Preferred solution: Deliver product or service ordered

User's recommendation: I like the product I've haved no problems with this vape. Would 0ml to help quite smoking?

Sylvia j Nxm

I need to order another pen

For some reason it's starting to leak up around the tip of the mouth so I put tape around it for the time being but I need another pen
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Reason of review:
Need to purchase a pen
Anonymous
map-marker Seward, Alaska

O2our has been a great company to get my orders until the 1st part of sept

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Finally after about 6weeks of stress, thoughts of being ripped off!! I finally i received all my products. One here and there, still missing items, ugh it was such a headache!!! My sellers name was scott! I have moved on but by doing so, i can no longer order my fav flavor Coast is no longer available to me.
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Anonymous
map-marker Seward, Alaska

So after a month I finally received my order three separate packages, order was place on Oct 3 received the last part today!!

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Yes I finally got the last today from my order that I ordered a month ago!!! Glad to get everything, my problem now is ordering my favorite flaver!! Which is coast!!! Ive done some research and cant find it anywhere!!! I did send a text to scott about another order no responce!!! Im fearful that i may not get order a yway. O well
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Barbara g Ktg
map-marker Seward, Alaska

Still waiting!!

So i ordered 3 bottles of e-juice through, I was expecting to receive the 3 bottles, mesh coils for my along with a free nord!! Finally after two i heard back from scott who was my sales person, he said he got called away from his desk, and said my order was shipped, well i received the juice!! No nord or coils! Not very happy!! Total cost 66.00
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Loss:
$66
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Barbara S Vgn

I did not receive my order, the cost was 66.00!

So i made an order of 66.00, i've sent messages, a voicemail and then an email. No response!!
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Loss:
$60
Pros:
  • Business with scott has been great
Cons:
  • I want a refund and i want to be able to continue service
  • Missed a delivery
Reason of review:
Problem with delivery

Preferred solution: Full refund

Rose D Jyr
map-marker Oklahoma City, Oklahoma

I'm trying to get my o2pur pen

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Im trying to order a vape Shocked
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Reason of review:
Order processing issue

Preferred solution: Deliver product or service ordered

Ray C Lmz

Only received juice

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I saw an add on tv, for a free box mod, and I've wanted to try the nord kit for a while, so i bought the two bottles, for $50 witch is ridiculous, and waited for my package, finally arrived and eagerly opend it to find two bottles, but no mod Just for my piece of mind, dose the juice and mod ship separately or should i be pissed off?,
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Annahi Zhd

Terrible I can’t even talk to anyone

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I want to talk to a person!
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Resolved
Randy R Who
map-marker Athens, Pennsylvania

Resolved: Very poor business -no star

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Updated by user Nov 23, 2018

Finally received notification that my order has shipped. Just hope I didn’t *** them off with all the emails and text messages an they messed up my order.

Now we’ll wait for it to get here n I will update this review about the quality of his juices. I have purchased several juices from a bunch of companies doing nicotine level test, flavor test, how it burns, if it does any damage to coils life well vaping.

I will update all that n I will post the site where I am test other maker and brands too. But finally relieved that it final is being shipped!!!

Original review Nov 23, 2018
Placed an order the 11/17-18/2018. Have not received no info if been shipped today is the 11/23/2018. There is no customer service. Avoid at all cost ordering thru them. Don’t even know how they are in business. Well since I haven’t heard nothing guess it’s time to report a fraud claim with my bank and the BBB.
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Reason of review:
Poor customer service

Preferred solution: Better business plan of fulfilling orders n getting them shipped!!!

Dornell Aia
map-marker Cashiers, North Carolina

Broke

Put it up to my mouth plastic broke away from metal all liquid spilled out
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Anonymous
map-marker Chicago, Illinois

Want to talk to someone live I need an order and I need to talk please I need

I have no Hardware working for the vaping please help I need to talk to someone on the phone thank you very much so that I can order some equipment to workwith To
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Shama Ixd
map-marker Chicago, Illinois

Need to order some products

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I have tried to call no answer i want order some 02pur oils
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Makeila Bbn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Purely Excellent Company

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O2Pur - Purely Excellent Company
I feel like I'm in the twilight zone reading all of these reviews. Ive been a customer of O2PUR for over 2 years now. I started with the late night commercial offering the starter pen. Ordered a 5 pack of juice, declined the subscription. Since then Ive upgraded to a more deluxe vaping pen. Now what gets me, is along the way, Ive had your typical customer concerns and issues. There was a coil that didnt look right. I contacted them and they sent me 2 more coils, no charge. I had an issue with my pen, (i was concerned it was leaking in my bag.) They sent me a different product that they felt would be more durable. Again, no charge. When i reported back to them that the new product wasnt to my liking, they sent me a replacement tank to the vape pen I liked. Once again, no charge. All in all, I can't see how the same people that I dealt with are the same people in these reviews. My only thought is that there are 3rd party sellers that dont care about the customer or image of the company. My advice is reach out to them directly on their Facebook page. That way, you know you're dealing with someone who is invested in the well being of their customers and their satisfaction. And no, I do not work for O2Pur or being compensated for this review. Im just a person who is shocked to have come across these horror stories from what I have found to be an amazing, customer satisfaction oriented company.
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Reason of review:
Warranty issue

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