Product: O2pur Customer Care Clear all filters (18 of 18 reviews match)
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I have received TWO Months of Tobacco Flavor which has had the Blend changed, and I can't stand the Taste of it, I got a 3rd Months supply this past week which is still Un-opened I want to send back and get Cherry Flavor instead, I have called the O2Pur phone number...
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2.7
Product
O2pur Customer Care
I liked
  • Old tobacco flavor
I didn't like
  • And reacing customer service
  • New tobacco flavor
#1140290
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O2pur - Great customer service and customer care
As I sit here and read all the negative reviews about this company I can simply say they are all fools. I have not one bad thing to say about this company even though they were a week behind on shipping I mentioned it and they offered a $30 customer gift card but I...
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5.0
Product
O2pur Customer Care
#1133191
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well as allways when you deal with a so called rept.company you get burned!!! I kept seeing the add on tv, and I have been trying to stop smoking for years, so I thought this sounds good.so I called the number and started to listen to the sails pitch for 10 min.I got...
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Anonymous
Anonymous

Contact your bank and have the charges reversed. Explain the company placed unauthorized charges on your card.In the future, use those $1 VISA cards. Put only the amount of m...

Product
O2pur Customer Care
I didn't like
  • You not paying back the overdaft fees you causd
#993794
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O2pur - Poor service

#1109896
1.0
Details
I keep getting a machine when i call i do not want to speak to a machine. When you get a live person you call me please or email me
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Customer service
Delivery Service
Diversity of Products or Services
Location
Website

O2Pur Customer Care Review

#1009930
I called yesterday and told the people I wanted to cancel the order and the gentleman that I talked to yesterday said once I get an email call them and they will cancel the whole order while today I got an email and I called now I'm stuck with when I dont want it
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O2Pur Customer Care Review

#988855
THIS COMPANY IS 100% FRAUD. UNAUTHORIZED CHARGES WER MADE TO OUR CREDIT CARD WITHOUT OUR AUTHORIZATION, AND SHORT OF CANCELLING OUR CARD, O2 REFUSES ANY REIMBURSEMENT OR PROMISE OF NOT MAKING FURTHER UNAUTHORIZED CHARGES.
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O2Pur Customer Care Review

#956450
1.0
Details
Got a recording saying the call was after hours to please leave message and they would call back. Except once message finished it discontinued.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Ordered and payed for something I never got and when I call customer care just got a mailbox that was full
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Anonymous
Marie

Yeah i ordered one also hadn't received it yet calling/ email/can't get ahold of anyone I'm totally pissed cant believe they would di this an totally upset Dont know what to d...

1.1
Product
O2pur Customer Care
#990122
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Whoever works for you people does not know how to take somebody off when they tell you they don't want to be a part of the company anymore your people need to stop being pushy when someone says they don't want to deal with your company anymore to take them off your...
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Product
O2pur Customer Care
#988588
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I have been using O2Pur since I got the free trial in April(?) 2016. I have always had any issues resolved quickly. Hold times have been minimal. Customer Service has been exceptional. Love the 24mg tobacco flavor! Occasionally, the battery or the tank breaks. They are...
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4.9
Product
O2pur Customer Care
#987595
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I ordered the starter kit for $4.95 and my card was charged over $70.00 so I call to return it and get a refund.A person with an accent who can barely speak English tried to talk me out of it. I know what I want and don't want when the CSR put me on hold for 15 mins. I...
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Anonymous
Lisa Varnot

I've been trying to get a hold of them and I can't get this recording over and over I've used your e-pen in the past never had a problem now I ordered this mod and it's almost...

Anonymous
Anonymous

Thanks for the information...I will not order one!!

Product
O2pur Customer Care
I didn't like
  • Not happy
  • Deception and lack of customer service
  • Most ridiculous so called company policy
#946642
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promotion for o2pur the company charged me 74.90 on my debit card on a unit supposed to be under 5.00 this is stealing money from a disabled man whose wife wants to quit smoking being on disability is tough enough without heartless b******* ripping off elderly people....
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Anonymous
Anonymous

Most of the vape units I've used have a 5 on/5 off system. I believe this is to prevent accidentally turning it on and off when it's in a pocket or purse. The $75 rip off k...

Product
O2pur Customer Care
#922139
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I WOKE UP AT 3 SOMETHING LAST NIGHT TO FIND A HAVE A MESSAGE ..I STARTED TO DELETE IT BUT I SAW IT WAS A CONFORMATION SAYING MY EJUICE WAS ON ITS WAY.... AND THAT MY CARD HAS BEEN CHARGED 70$ ....I LIVE ON 400$ A MONTH AND WOULD NEVER PAY 70$ FOR THAT STUFF... I NEVER...
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1.1
Product
O2pur Customer Care
#905892
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I too ordered the E cigarette and was charged in 1 month $69.95 so I called and talked with someone from costumer service.They were VERY nice and VERY helpful. I was going to cancel the whole thing when they offered me employee pricing which turned out to be half off....
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4.8
Product
O2pur Customer Care
I liked
  • Ejuice
  • Product
  • Customer care
#855772
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