O2Pur
Reviews and Complaints
ordero2pur.com
roy d Meb
El Paso, Texas
Best vape store with best prices
I was relatively new to vaping and searched for a long time to get reasonably priced e-liquids. On average I found a 120ml of e-liquid cost about thirty dollars if you were lucky which is still more than I'd like to pay. This site offers reasonably priced e-liquids and I have successfully stopped smoking because their prices allowed me to switch without having to pay way more. I can't recommend this site enough but to be fair it's one main drawback is the limited selection but I'll take it over any other site any day. If anyone else finds themselves ordering 100 bucks worth of e-liquid to get them through a couple of months go to this site and double the amount you get for less at o2pur and save yourself some money.
Pros:
- Product price and shipping
Cons:
- Limited variety
Reason of review:
Fair pricing
Larry D Gyd
I want my order CANCELLED!
Ive tried phone numbers, email, and to no evail!! I want to cancel my order amd can not do so!
Reason of review:
Return, Exchange or Cancellation Policy
Anonymous
Got coils from california ordered again got coils from north carolina inferior product that does not work and they were supposed to come from utah i have been there with them since 2016,what happened?
i got coils from california one order from north carolina inferior products that do not work,and they were supposed to come from utah witch i have been buying there products since 2016 and been very happy. i have been robbed off for hundreds of dollars.what can i do. phony sites have been using there name o2pur and getting away with it.Watch out you could be the next sucker. i do not know how to help out ? if anyone has an idea maybe you can come up with an idea.i have ups tracking numbers,maybe someone can tell me how to use this to my advantage.i am sure there are lawyers that could make a forturchen out there what has probably happened to thousands of customers like me i hope this does not happen to you.
Cons:
- Trechory
Reason of review:
Bad quality
1 comment
Stephen M Mxp
Cannot beleive how bad the service has declined.
I ordered buy one get one var batteries free.i ordered and i found the starter kit and ordered it seperately from the bats,but coming back to back orders they would ship together.but to add insult to injury they sent the 2 batteries and sent me another battery ,no kit.who or how cani get my money back or get my kitand comphensation for my inconveience.stephen martin
Reason of review:
Not as described/ advertised
Anonymous
Great customer service and customer care
As I sit here and read all the negative reviews about this company I can simply say they are all fools. I have not one bad thing to say about this company even though they were a week behind on shipping I mentioned it and they offered a $30 customer gift card but I requested a extra bottle of juice and with 0 questions asked no hesitation they accepted my request. You can be foolish and read all the negative reviews from All These Foolish people but I for one have nothing negative to say order from this company and they have a customer for life on my end
Reason of review:
Good customer service
1 comment
Anonymous
Late and wrong juice
Hey I'm sorry but I have been ordering from you for over a year now. My name is: Elizabeth Dodson and I reside at: 520 4th Ave. North in Great Falls, Mt. 59401. I waited this last time for over a week, and when it finally arrived it was Strawberry!! Are you kidding me? I have ordered the same thing for over a year and you send Strawberry??! What the heck?? I have ALWAYS ordered coast and that is what my o2pur page says and always have. Plus whats with this light stuff when the darker coast is better? Just saying. Anyways someone needs to right this since I am paying good money and obviously not getting the right order, or strength, or on any kind of time.
Reason of review:
Not as described/ advertised
1 comment
Corneluis Yrt
Wrong number no respond
No answer no answer no response didn't I didn't give me no number to call
Reason of review:
Poor customer service
Sundeep Kak
Cancel subscription
I've been trying to reach the company on their many listed #'s to no avail. I want my subscription cancelled immediately. I need comfirmation of account closed. I've not been charged properly. Orders messed up continuously lately. Where did their customer services go.?? I see alot of people disappointed now
Reason of review:
Poor customer service
Anonymous
Terrible customer service defesctive parts
Almost impossible to contact by phone email did not send correct order earlier this month placed order for 2 coils for super pen 2 coils for starter pin and 1 battery for box mod only received coils for starter pin
Reason of review:
Order processing issue
Cache Zpz
They will not take a phone call I want this order cancelled
They will not take a phone call the number they gave me 612-466-**** is recording I have been trying to call for a week I want this order cancelled my number is 724-274-**** I need someone to call me back
Reason of review:
Poor customer service
Alessa Xmn
Taking to long to answer
I want to cancel my orders. I just checked my bank account and realized I have been getting charged every month about $25 for juice. I haven’t ever received any. I want my card number deleted from your system.
Reason of review:
Problems with payment
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery angry consumer
I saw the add on tv and yes I too was lead to believe the starter kit was being advertises as being free. I was charged $85.00 for the starter kit and they are still sending me juice I never signed up for and the are charging my visa charge card every month since. I am going to my bank tomorrow to put an end to this rip off scam. I don't know how people like o2pur get away with this scam and nobody has done anything to put them out of buisness. I really was lied to and that just is not acceptable. I will do what ever I have to do to get my money back and to stop them from sending me juice that I did not agree to have sent to me on a monthly basis because I am on a fixed income, I receive a small benifit from the VA, I am a Vet, and a small retirement check from the Social Security Department.
Loss:
$185
Cons:
- Not happy
- Way they made their offer look free
Reason of review:
Not as described/ advertised
Preferred solution: Full refund
1 comment
Kayle Cvy
Loss of money
Two orders of Tobacco Flavor 0Mg Nicotine were sent while I tried and tried to contact the Company to tell them that the Flavor had changed, and that the New Flavor of Tobacco E-Juice IS REALLY BAD tasting, as the flavor mixture has been changes at the mixing facility. I lot $24.99 x 2 for the two Months I was unable to reah the Company, before I realized the Best step was not to open the bags anymore, and end it back with a note saying to change the bottles to Cherry Flavor. During this time I kept trying to contact the Company, but to no avail. Each months Tobacco flavor cost $24.99 x2, which I can't use o I am out $49.98 before I received the Cherry...
Loss:
$50
Pros:
- Old tobacco flavor
Cons:
- Phone support
- Tobacco 0 mg
Reason of review:
Damaged or defective
Preferred solution: I was getting 4 bottles a mo. plus coil send me 2 mo.,8 BOTTLES, of CHERRY FLAVOR and coils
1 comment
Eloyce Rnt
Life changing
Updated by user Dec 10, 2017
I didn't have an issue. It was a good review. Resolved every month by a package being delivered
Original review Dec 10, 2017
I don't know what everyone is talking about on here. If ppl would just listen to what's being said (by rep or automated system) they wouldn't be complaining. Its a very simple process. O2PUR changed my life. I haven't smoked in over a year. I know everyone is different and the same thing isn't for everybody, but if u really wanted to use this for the benefits of a smoke free life than you would LISTEN to what's being said. Customer service is very respectful and responsive. They really make you feel like you have somebody to confide with and to help you. I call my coach jus to let em know how I'm doing cuz I feel they understand. Best company I've dealt with. No buying something every day or every week (like I would with cigarettes or smoke shop) they have it delivered to your door and I always get an email with tracking information. Flavors are amazing and they make em here! I can actually pronounce all 5 ingredients..yes I said 5 and I meant it, only 5 ingredients! And they offer zero (0) nicotine options..which I hope to be using it the end of this year! Anyway, props to o2pur and thank you for helping a former smoker out (and possibly saving my life) I owe ya one! P.s. can't wait for my juice to come in the mail tomorrow! It's like Christmas every month!
Reason of review:
Good customer service
Janelli Wtw
Horrible!!!!!
Chose not to get involved with the company after giving my payment info... Once i found out all the hidden charges it wasnt free much less what i wanted... They still charged my account numerous times... Sent me products i returned to sender and didnt open... Now i cant get ahold of the company to inquire or complain...
Reason of review:
Problems with payment
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results for "A while I got a postcard from people stating that they were giving me 6 months digital instead of the paper copyThis is my 2nd text and I have not received people paper copies for several months. I am uninterested in reading the digital.
I enjoy the paper instead.
Please address this complaint and address the issue for me. Thanks Marilyn Gordon mjmrsg@***.net