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Advertised vs Delivered
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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I have received TWO Months of Tobacco Flavor which has had the Blend changed, and I can't stand the Taste of it, I got a 3rd Months supply this past week which is still Un-opened I want to send back and get Cherry Flavor instead, I have called the O2Pur phone number about 12 times only to get the recording that they have a HIGHER THAN AVERAGE CALL VOLUME, AND INSTRUCTS ME to come here. I don't know which section to fill out, I want to return the last package and exchange it for CHERRY, iT IS UN-OPENED...pLEASE RESPOND TO THIS E-MAIL, AS i KEEP HAVING TO BUY MY pRODUCT FROM MY lOCAL Smoke Shop, DENNIS HOSKINS,7000 Cliffstone Dr. Huber Heights Ohio 45424, Otherwise I will cancel my Credit Card Account, and you won't have any further dealings with me...

Review about: O2pur Customer Care.

Reason of review: Cant reach Customer Service.

Monetary Loss: $90.

Preferred solution: Deliver product or service ordered.

I liked: Old tobacco flavor.

I didn't like: New tobacco flavor, And reacing customer service.

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